Legal notice
Legal Notice
Company information and site details
Business Operator
Agata Maria Stoklosa (sole proprietor, trading as “Agata Stoklosa” / Fayana), Nikolauskirchstraße 3a, 35216 Biedenkopf, Germany.
Contact
Email: info@fayana.de. Phone: +49 1556 6700895. Website: fayana.de. Customer service: available 24/7 — we typically reply within 1–5 hours.
VAT Identification Number
VAT ID (Umsatzsteuer-Identifikationsnummer): DE258255284.
Responsible for Content
Agata Maria Stoklosa, at the address listed above, is responsible for the content of this Site.
Disclaimer — Site Content
We prepare the content of this Site with care. However, we do not guarantee that the content is always accurate, complete, or up to date. As the operator, we are responsible for our own content on this Site in accordance with applicable law, but we are not obligated to monitor third-party information transmitted or stored on our behalf.
Disclaimer — External Links
This Site may contain links to external websites operated by third parties. We have no control over the content of those sites and accept no responsibility for them. The respective provider or operator of the linked pages is responsible for their content. If we become aware of any legal violations, we will remove the relevant links.
Copyright
The content and works on this Site — including text, images, graphics, and the “Fayana” and “FreshDoggy” names and logos — are protected by applicable intellectual-property laws. Reproduction, distribution, or use outside the limits of applicable law requires our prior written consent.
Consumer Dispute Resolution
We are neither obligated nor willing to participate in dispute-resolution proceedings before a consumer arbitration board.
Related Policies
Please also see our Privacy Policy, Terms of Service, Refund & Return Policy, and Shipping Policy.