Contact information
Contact Us — Fayana
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Email
Contact Us
We’re here to help
Have a question about your order, a product, or a return? Reach out and our team will get back to you. We’re available 24/7 and typically reply within 1–5 hours.
info@fayana.de
Phone
+49 1556 6700895
Support Hours
Available 24/7 — we typically reply within 1–5 hours.
Mailing Address
Nikolauskirchstraße 3a, 35216 Biedenkopf, Germany.
Order and Return Help
For the fastest help with an order, please include your order number in your message. For returns, email us first and we’ll send return instructions and the correct return address. See our Refund & Return Policy for details.
Business Details
Fayana is operated by Agata Maria Stoklosa (sole proprietor). Full company information is available on our Legal Notice page.